Glozya Privacy Policy

Privacy Policy

📅 Effective Date: March 5, 2025
📅 Last Updated: March 5, 2025

Glozya.ca (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

By using www.glozya.ca (the “Website”), you consent to this Privacy Policy.

1. Information We Collect

We collect the following types of personal and non-personal information:

1.1 Personal Information

When you make a purchase or create an account, we collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely via third-party payment providers)
  • Account Login Credentials (if applicable)

1.2 Non-Personal Information

When you browse our Website, we automatically collect:

  • IP Address
  • Browser Type & Device Information
  • Pages Visited & Time Spent on Our Website
  • Referring Website or Source

We use this information for analytics and website improvement.

2. How We Use Your Information

We use the collected data for the following purposes:
✔ To process and fulfill orders
✔ To provide customer support
✔ To improve our website and user experience
✔ To send transactional emails (order confirmations, shipping updates, etc.)
✔ To send marketing emails (only if you opt-in)
✔ To detect fraud or security issues
✔ To comply with legal requirements

3. How We Obtain Your Consent

We collect personal information only with your consent. You provide consent when you:

  • Place an order on our Website
  • Sign up for an account
  • Opt into marketing emails
  • Contact us for support

You may withdraw consent at any time by contacting support@glozya.ca.

4. How We Share Your Information

We do not sell or rent your data. However, we may share it with:

✔ Service Providers (e.g., payment processors, shipping carriers, analytics providers)
✔ Legal Authorities (if required by law or to prevent fraud)
✔ Business Transfers (if our business is sold or merged, your data may be transferred)

All third parties must handle your data securely.

5. Data Storage & Cross-Border Transfers

Your personal information may be stored on servers located outside Canada, including the United States, where privacy laws may differ.

By using our Website, you consent to the transfer and storage of your information outside Canada.

We ensure that all third-party providers comply with PIPEDA and use appropriate safeguards to protect your data.

6. Your Rights Under Canadian Law

Under PIPEDA, you have the right to:

✔ Access your personal information
✔ Request correction of incorrect or outdated data
✔ Withdraw consent for marketing emails
✔ Request deletion of your data (subject to legal obligations)

To exercise your rights, email us at support@glozya.ca.

7. Marketing Communications & Anti-Spam Policy

We comply with Canada’s Anti-Spam Legislation (CASL).

✔ We do not send marketing emails without your explicit consent.
✔ You can unsubscribe at any time using the link in our emails.
✔ Transactional emails (order confirmations, shipping updates, etc.) are exempt from CASL.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:
✔ Improve website functionality
✔ Store user preferences
✔ Track website analytics

You can disable cookies in your browser settings.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy policies. Please review them before sharing personal data.

10. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided information, contact us for removal.

11. Security Measures

We use industry-standard measures to protect your personal information. However, no online service is 100% secure.

You are responsible for keeping your account credentials secure.

12. Changes to This Privacy Policy

We may update this policy periodically. The most recent version will be available on our Website.

If significant changes are made, we will notify users by email.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us at:

📧 Email: support@glozya.ca
📍 Address: PO BOX 30573 RPO STEVENSON KING, Oshawa, ON, L1J 8L8